Dear FleetView Online user,
Please find below full information on the outage of IsatData Pro service caused by the EMEA I-4 satellite .
The service interruption started at 2018/07/06 02:30 UTC
and resumed at 2018/07/07 02:51:00 UTC
. The problem was due to a satellite attitude control issue at the Alphasat I-4A F4, which has been fully corrected.
This is affecting all Ship Security Alert System’s using the IsatData Pro satellite module.
Effected models are:
- Transas ShipGuard V4
- Pole Star DSAS MkII
- Stratum 5 SeaGuard
For further assistance please contact Email: firstname.lastname@example.org 10.07.2018 11:00 UTC
FleetViewOnline is a security protected web-based SSAS-Tracking service that provides
processing and distribution of SSAS Alerts and displays your vessel's position anywhere in the world anytime.
FleetViewOnline operates with Transas ShipGuard ISAT M2M/IsatData Pro terminals, a wide range of
Inmarsat C and Inmarsat mini-C terminals installed and Fleet BroadBand terminal as well.
We also support vessel tracking using a selection of terrestrial & space-based AIS services, or a combination
of both options for improved accuracy.